Shipping & Returns
Delivery Information
Welcome to ECLATICLIFE's shipping and delivery information section. Here, you'll find all the details about our shipping methods, delivery times, and packaging. We believe in transparent and efficient delivery processes to ensure your orders reach you securely and on time.
This section also outlines our commitment to providing cost-effective shipping options, allowing you to choose the best delivery method that suits your needs.
Return & Refund Policy
At ECLATICLIFE,
Thank you for shopping with us! We take great care to ensure that you receive the correct products and are satisfied with your purchase. However, if you receive a product that is incorrect, we are here to help.
Exchanges for Incorrect Products.
If you receive a product that is not what you ordered, we will exchange the incorrect item for the correct one at no additional cost to you. Please follow the steps below to ensure a smooth exchange process:
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Notify Us: Contact our customer service team within [24] hours of receiving the incorrect product. Provide your order number, a description of the issue, and any relevant photos of the incorrect item.
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Return Instructions: We will provide you with detailed instructions on how to return the incorrect product. Please ensure the product is in its original packaging and in the same condition as when you received it.
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Processing Your Exchange: Once we receive the incorrect item, we will promptly process the exchange and send you the correct product. You will receive a confirmation email.
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No Returns for Refunds: Please note that we do not offer returns for refunds. If the product is incorrect, we will only process an exchange for the correct item.
Contact Us
For any questions or assistance with your exchange, please contact our customer service team at eclaticlife@gmail.com or +91 63560 95142, 6354191364. We are here to help and ensure that you receive the product you ordered.
Thank you for your understanding and cooperation.